Tips For Using A Professional Answering Service

The industry containing answering services and call centers has grown at a rate of 1.2% from 2015-2020, due in large part to its usefulness to so many different professional industries. Communication is one of the most important aspects of any business since it lets you take questions from customers and clients, in addition to communicating with business contacts. An answering service can be one of the most useful tools that you incorporate into your company. [Read More]

A Guide To Online Business Voicemail

Even though this is a very web-centric world, some 65 percent of people still prefer speaking to a business on the phone. As such, you need to keep doing everything in your power to optimize the way you do business via the phone. Installing online-based voicemail is an excellent step in the right direction. Read on to learn more about how you can use voicemail to win big with your business. [Read More]

Pros And Cons Of Hiring A 24/7 Business Answering Service

Your business gets a lot of incoming calls, and you are considering hiring a 24/7 business answering service for help. Take a look at the pros and cons to help you decide.  Pro: You get trained professionals for phone service.  If you have to go out and hire a set of professionals simply to answer all incoming calls, you have yourself quite the challenge. When you pair this with everything else your operation requires, it can make taking time to properly track down, vet, and train phone service professionals implausible. [Read More]

Installing New Phones For Better Communication

Phones in any business environment are critical to communication, but there are a lot of options available when you are choosing a phone system. In medical clinics or facilities, the phone is more than just something to make a call on. In fact, there are some features that can make your phone a valuable communication tool for your clinic. Determine Your Needs The first step in installing new phones and lines in your clinic is to determine what equipment you need and where everything is going to be located. [Read More]